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Holiday Inn Xining Hot-Spring

REVIEWS

Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Real Guests
Ratings summary
Overall Experience 
4.7 / 5
4.7 / 5
Open Ratings Snapshot
Rating breakdown 23 reviews
5 Stars
17
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
0
based on 23 reviews
21 out of 21100%recommend this property.
Staff and Service 
4.8 / 5
4.8 / 5
Room and Comfort 
4.7 / 5
4.7 / 5
Value 
4.7 / 5
4.7 / 5
Room Cleanliness 
4.9 / 5
4.9 / 5
Sleep Quality 
4.7 / 5
4.7 / 5
Food & Beverage 
4.5 / 5
4.5 / 5
Able to Relax 
4.9 / 5
4.9 / 5
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Product ReviewsWrite a review
服务完美
Overall Experience 
5.0 / 5
5.0 / 5
PostedJanuary 2, 2025
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Please wait while more information about Xiao is loaded.
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fromXining
Age:25-34
Traveler Type:Air Crew
Check Out Date:2024-12-28
Reason for Visit:Travel
Travel Tips:Book this hotel
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
这家酒店有着顶级的服务和美味的早餐。硬件设施很好，满足了客户的一切需求。前台服务提供了加床的选项还送了早餐。
Check Out Date:2024-12-28
Reason for Visit:Travel
Travel Tips:Book this hotel
ProsAmenities, Room Cleanliness, Connect You to the Destination, Recognition for IHG® Rewards Club Members, Sleep Quality
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Great Experience
Overall Experience 
5.0 / 5
5.0 / 5
PostedDecember 7, 2024
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fromBeijing
Age:35-49
Traveler Type:Business
Next Destination:Osaka Japan
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
This hotel is really great! The room is clean and tidy, the bed is super comfortable, the service attitude is also super good, and the breakfast is also very rich. Overall, it's a very satisfactory stay experience!
Next Destination:Osaka Japan
ProsRoom Cleanliness, Location, Atmosphere, recognition for ihg rewards club members
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迟到的评价
Overall Experience 
5.0 / 5
5.0 / 5
PostedDecember 4, 2024
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Traveler Type:Leisure
Check Out Date:2024-10-12
Reason for Visit:旅游
Next Destination:大理
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
走了一趟青甘大环线，晚上入住西宁温泉假日酒店，前台主动给升级了房型，服务很周到。
Check Out Date:2024-10-12
Reason for Visit:旅游
Next Destination:大理
Pros设施, 客房整洁度, IHG® Rewards Club优悦会会员识别
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First-class service, comfortable environment
Overall Experience 
5.0 / 5
5.0 / 5
PostedSeptember 6, 2024
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Traveler Type:Combined Business and Leisure
Check Out Date:2024-08-27
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
The hotel has a large space, is comfortable and luxurious, especially the front desk staff left a deep impression on me, they are warm and decent, thank you very much! I will choose this hotel next time!
Check Out Date:2024-08-27
ProsAmenities, Atmosphere, Room Cleanliness, Facilities, Recognition for IHG® Rewards Club Members
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Overall, the hardware facilities are passable, but the service quality is not up to par
Overall Experience 
3.0 / 5
3.0 / 5
PostedSeptember 4, 2024
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Traveler Type:Leisure
Check Out Date:2024-08-31
Reason for Visit:Familiy travel
Staff and Service 
2.0 / 5
2.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
3.0 / 5
3.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Food & Beverage 
3.0 / 5
3.0 / 5
Overall, the hardware facilities are passable, but the service quality is not up to par. We arrived at the restaurant around 8 p.m. on the night of our check-in, but there seemed to be only one staff member present, who was responsible for everything during our meal. Consequently, no one was available to pour tea for us, and my son got scalded while trying to pour boiling water himself. It was only after our prompting that the staff member served the tea included in our meal set.
There was also no staff present at the lobby coffee bar. We wanted to redeem the complimentary drinks, but found no staff available on two occasions. We eventually had to ask the front desk to get a few bottles of Coke.
Check Out Date:2024-08-31
Reason for Visit:Familiy travel
ProsFacilities
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super comfortable room
Overall Experience 
5.0 / 5
5.0 / 5
PostedAugust 5, 2024
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fromShanghai
Age:35-49
Traveler Type:Leisure
Reason for Visit:Riding Qinghai Lake
Next Destination:Hongkong
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
The room is excellent, appreciate for the manager's upgration. Location is super convenient with restaurants and supermarkets nearby, very close to Tar Temple and not far from public transportarion, ground parking garage is spacious. Neighbored hot spring paradise is excelent for families to having fun.
Reason for Visit:Riding Qinghai Lake
Next Destination:Hongkong
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
Consbreakfast
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服務員貼心提醒
Overall Experience 
5.0 / 5
5.0 / 5
PostedJune 29, 2023
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from中國上海
Age:35-49
Traveler Type:Leisure
Check Out Date:2023-06-23
Reason for Visit:旅遊
Next Destination:雲南
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
因酒店越高樓層溫度較高,故特別安排樓層較低的以達到住宿的舒適度,前台服務員非常貼心,值得讚許!
Check Out Date:2023-06-23
Reason for Visit:旅遊
Next Destination:雲南
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Nice room and facility
Overall Experience 
5.0 / 5
5.0 / 5
PostedJune 26, 2023
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fromBeijing China
Age:25-34
Traveler Type:Leisure
Reason for Visit:Leisure
Next Destination:Berlin
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Like how the front desk manager ms li greet and take care with the whole check in process and led us to the elevator with introduction of the city knowing we were visiting the city for the first time
Reason for Visit:Leisure
Next Destination:Berlin
ProsRoom Cleanliness, Amenities, Facilities
Consfood choice limited
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