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fromOrlando
Traveler Type:Leisure
Reason for Visit:New baby
Next Destination:Key west
Staff and Service
5.0/ 5
Room and Comfort
4.0/ 5
Value
4.0/ 5
Room Cleanliness
4.0/ 5
Sleep Quality
4.0/ 5
Food & Beverage
1.0/ 5
Able to Relax
4.0/ 5
Yes, I recommend this property.
A great place for a family to stay due to the sleeping space available. It is quiet and not chaotic like a hotel. I would stay again and interested in seeing other club vacation spots. I think that the place could benefit from new carpet and flooring ans some better snack choices, but other than that, I was happy with my stay.
Reason for Visit:New baby
Next Destination:Key west
ProsRoom Cleanliness, Amenities, Facilities, recognition for ihg rewards club members
+1point
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We know we have done something right when we hear feedback like this! Thank you for taking time to share your comments with us. We hope we'll see you again soon!
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fromBoston, MA
Traveler Type:Leisure
Reason for Visit:Family vacation
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Food & Beverage
1.0/ 5
Able to Relax
5.0/ 5
Yes, I recommend this property.
Great propert and pool area. Staff was incredible (Starr and Anastasia ... thank you!). Mini golf, movie theater, sports equipment etc all included at no extra cost. Could benefit from food service of some kind but other than that, perfect.
Reason for Visit:Family vacation
ProsLocation, Amenities, Atmosphere
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Thank you for letting us know you had a great experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon!
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fromRochester, NY
Age:50-64
Traveler Type:Leisure
Reason for Visit:Vacation prep.
Next Destination:N/A
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Food & Beverage
5.0/ 5
Able to Relax
5.0/ 5
Yes, I recommend this property.
Nice location and amenities…also, you can see the space shuttles launch from this location.
Reason for Visit:Vacation prep.
Next Destination:N/A
ProsRoom Cleanliness, Location, Amenities, Facilities, recognition for ihg rewards club members
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Reviews like this mean the world to us. Thanks for making our day! We hope we'll have the opportunity to provide you another great vacation soon.
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fromLong island NY
Age:50-64
Traveler Type:Leisure
Reason for Visit:Baseball tournament
Next Destination:Somewhere with a beach
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
4.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Able to Relax
5.0/ 5
Yes, I recommend this property.
Great resort with friendly staff.Excellent property will definitely stay again
Reason for Visit:Baseball tournament
Next Destination:Somewhere with a beach
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Thank you for letting us know you had a great experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon!
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fromNorth central Florida
Age:50-64
Traveler Type:Leisure
Reason for Visit:Travel to area activities
Next Destination:Hawaii
Staff and Service
5.0/ 5
Room and Comfort
4.0/ 5
Value
4.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Food & Beverage
3.0/ 5
Able to Relax
5.0/ 5
Yes, I recommend this property.
Great stay it was very quiet and relaxing. Many activities to do if you have the time. Sleep was refreshing on a comfortable bed.
Reason for Visit:Travel to area activities
Next Destination:Hawaii
ProsRoom Cleanliness, Location, Amenities, Facilities, recognition for ihg rewards club members
Conscarpet could use a replacement
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Thank you for letting us know you had a great experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon!
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fromGeorgia
Age:35-49
Traveler Type:Leisure
Reason for Visit:One year dating anniversary.
Next Destination:Not sure.
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Food & Beverage
3.0/ 5
Able to Relax
5.0/ 5
Yes, I recommend this property.
I found the property to be absolutely peaceful and wonderful. The staff was absolutely amazing very helpful very kind and respectful. The hotel room itself also known as the villa was very comfortable. This will absolutely be our place to visit every year on our anniversary. There were many things to do on the property. Thank you to everyone the staff, including the maintenance crew for a wonderful experience.
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This is what we love to see! We’re pleased to know we made such a good impression. Hope to see you again for a future stay!
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fromSavannah, GA
Age:35-49
Traveler Type:Leisure
Reason for Visit:Getaway
Next Destination:Orange Lake Resort in Orlando, FL
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
4.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Food & Beverage
4.0/ 5
Able to Relax
5.0/ 5
Yes, I recommend this property.
First, customer service was awesome. I was able to let them know what I needed in the room and they put the order in. Thank you housekeepers for all you all do to make my room great. Cleanliness and comfort of the room was great as well. I love the fireplace very cute.
Reason for Visit:Getaway
Next Destination:Orange Lake Resort in Orlando, FL
ProsRoom Cleanliness, Amenities, Atmosphere, recognition for ihg rewards club members
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We know we've done it right when we hear such kind words from our guests! Please come back for even more fun soon. Thanks for the great rating.
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Starr helped me on the phone when I booked and helped with a late check in and allowed us to utilize the facility while waiting for our next accommodation at a sister resort to be ready. The resort is very nice and family friendly.
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We know we've done it right when we hear such kind words from our guests! Please come back for even more fun soon. Thanks for the great rating.
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