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Holiday Inn Brussels Airport

REVIEWS

Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Real Guests
Ratings summary
Overall Experience 
4.3 / 5
4.3 / 5
Open Ratings Snapshot
Rating breakdown 194 reviews
5 Stars
117
4 Stars
42
3 Stars
16
2 Stars
7
1 Star
12
based on 194 reviews
161 out of 18687%recommend this property.
Staff and Service 
4.3 / 5
4.3 / 5
Room and Comfort 
4.4 / 5
4.4 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
4.6 / 5
4.6 / 5
Sleep Quality 
4.4 / 5
4.4 / 5
Food & Beverage 
4.2 / 5
4.2 / 5
Able to Relax 
4.3 / 5
4.3 / 5
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Product ReviewsWrite a review
Very friendly staff
Overall Experience 
5.0 / 5
5.0 / 5
PostedApril 27, 2025
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Traveler Type:Combined Business and Leisure
Check Out Date:2025-04-22
Reason for Visit:Business trip with family
Next Destination:Nederlands
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Able to Relax 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
I recently had the pleasure of staying at Holiday Inn Brussels Airport for five days with my wife and two daughters The hotel itself was spotless, with clean rooms and common areas that were well-maintained. While it is a little far from the city center, it’s very easy to use public transport to reach the Grand Place. We felt that our location was convenient for our family's needs.
In summary, our stay was memorable thanks to the clean environment, delicious food, and most importantly, the wonderful staff who went out of their way to make our experience enjoyable. A big thank you to Emily, Paul at the reception and Baki, and Alpay at the restaurant for their exceptional service! We look forward to returning for another wonderful family vacation!
Check Out Date:2025-04-22
Reason for Visit:Business trip with family
Next Destination:Nederlands
ProsAtmosphere, Room Cleanliness, Recognition for IHG® Rewards Club Members, welcoming staff
ConsLocation
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onApril 29, 2025
Dear Kaya,
Thank you for taking the time to share your review.
We are pleased you had an enjoyable experience; our team are on hand for any advice on local attractions and directions to where you might like to visit.
We hope we will have the opportunity to see you again in the future.
Best regards,
Evangelos Cambouris, General Manager
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Bad service, double charging
Overall Experience 
1.0 / 5
1.0 / 5
PostedApril 1, 2025
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fromBrussels
Traveler Type:Business
Staff and Service 
1.0 / 5
1.0 / 5
Room and Comfort 
1.0 / 5
1.0 / 5
Value 
1.0 / 5
1.0 / 5
Room Cleanliness 
1.0 / 5
1.0 / 5
Sleep Quality 
1.0 / 5
1.0 / 5
Food & Beverage 
1.0 / 5
1.0 / 5
Able to Relax 
1.0 / 5
1.0 / 5
They double charged my credit card and don't want to give my money back for over a month.
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onApril 7, 2025
Dear Lucija,
Mr Olivier from Holiday in Express has been also informed of your issue and promised me to get in touch with you.
With my best regards.
Evangelos Cambouris, General Manager
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Clean room and very comfortable bed
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 29, 2025
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fromStockholm
Age:50-64
Traveler Type:Business
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
Will definitely book this hotel again when in Brussels and in need of a convenient hotel when having an early bird flight back home. Positively surprised over the low noise and cleanliness of the hotel. Well worth a stay!
ProsRoom Cleanliness, Location, Facilities
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onMarch 31, 2025
Dear Joakim,
Thank you very much for this kind review of your recent stay.
We are pleased that our standards met your expectations and you had an undisturbed nights rest.
We look forward to seeing you again soon.
Best regards,
Evangelos Cambouris, General Manager
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Business travel
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 16, 2025
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fromNorth Carolina
Age:35-49
Traveler Type:Business
Reason for Visit:Business
Next Destination:Paris, France
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Nice hotel nice vibe easy to relax, enjoyed my stay I highly recommend the veal at the restaurant.
Reason for Visit:Business
Next Destination:Paris, France
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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onMarch 17, 2025
Dear Russell,
Thank you very much for your kind review.
It's great to know that you had a good stay with us and enjoyed your dining experience.
It would be a pleasure to welcome you back. Best wishes,
Evangelos Cambouris, General Manager
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Excellent
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 11, 2025
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Age:35-49
Traveler Type:Leisure
Check Out Date:2025-02-28
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
We booked 2 rooms to spend an evening before our flight, everyone was very welcoming and service minded
Check Out Date:2025-02-28
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
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onMarch 12, 2025
Dear Johnny,
Thank you very much for this kind review of your recent stay.
We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments.
We look forward to seeing you again soon.
Best regards,
Evangelos Cambouris, General Manager
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Top stay
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 8, 2025
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Age:35-49
Traveler Type:Leisure
Check Out Date:2025-02-28
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Staff is amazing, and my room was clean with a nice smell.
Definitely recommend the restaurant.
Check Out Date:2025-02-28
ProsAmenities, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
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onMarch 12, 2025
Dear Johnny,
Thank you very much for this kind review of your recent stay.
We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.
Furthermore, we are glad that the high standards we set ourselves met your expectations.
We look forward to seeing you again soon.
Best regards,
Evangelos Cambouris, General Manager
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Nice hotel for business purpose
Overall Experience 
4.0 / 5
4.0 / 5
PostedMarch 5, 2025
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fromNetherlands
Age:35-49
Traveler Type:Business
Reason for Visit:Business
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Able to Relax 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
Nice and friendly people, nice room, big parking space. Good breakfast and big and well equipped gym. Dinner and bar are a little expansive, but not bad at all. Unfortunately the terrace was not open yet.
Reason for Visit:Business
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onMarch 10, 2025
Dear Jasper,
Thank you for taking the time to share your review.
We are pleased that you had a pleasant stay with us and appreciated our high standards.
However, we have taken good note of your comment and will be taking it into consideration.
We are happy to know that your room met your expectations.
We hope we will have the opportunity to see you again in the future.
Best regards,
Evangelos Cambouris, General Manager
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Top
Overall Experience 
5.0 / 5
5.0 / 5
PostedFebruary 20, 2025
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Age:35-49
Traveler Type:Leisure
Check Out Date:2025-02-16
Reason for Visit:Vacances
Next Destination:Je ne sais pas
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Able to Relax 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
Bravo au personnel surtout à Mr Jay qui est très professionnel souriant aimable et très respectueux prend au sérieux les demande réclamée bonne continuation
Check Out Date:2025-02-16
Reason for Visit:Vacances
Next Destination:Je ne sais pas
ProsÉquipements, Atmosphere, Propreté de la chambre, Reconnaissance des membres IHG® Rewards Club
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onFebruary 25, 2025
Bonjour,
Nous sommes ravis que vous ayez passé un agréable moment parmi nous et particulièrement apprécié le professionnalisme et la gentillesse de notre équipe à qui nous faisons passer votre compliment.
Votre satisfaction est notre plus belle récompense.
Ce serait une joie de vous revoir parmi nous,
Evangelos Cambouris, Directeur général
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