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Holiday Inn Manhattan 6th Ave - Chelsea
REVIEWS
Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Ratings summary
Overall Experience
3.8
/
5
Rating breakdown 2,943 reviews
5 Stars
1,234
4 Stars
796
3 Stars
368
2 Stars
238
1 Star
307
based on 2,943 reviews
1,963 out of 2,66074%recommend this property.
Staff and Service
4.1
/
5
Room and Comfort
3.7
/
5
Value
3.7
/
5
Room Cleanliness
4.1
/
5
Sleep Quality
4.0
/
5
Food & Beverage
3.2
/
5
Able to Relax
3.7
/
5
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Product ReviewsWrite a review
Well positioned, great value for location
Overall Experience
5.0
/
5
PostedMarch 31, 2025
Share:
Age:50-64
Traveler Type:Leisure
Reason for Visit:Sightseeing and shopping
Next Destination:London
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
4.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
3.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Being in Chelsea, it gave great access to Madison Square Garden, Times Square, the Garment District, dining, and Broadway shows. Room was not that spacious, but it was adequate.Just wished it had drawers, but glad that it included and iron and ironing board. I put a mid score for food and beverages, but that is because there wasn't a button to indicate that I did not partake (so I really can't say if it was good or not).
I need to emphasize how great all the staff were whom I came into contact with. Friendly and always eager to help and give advice.
Reason for Visit:Sightseeing and shopping
Next Destination:London
ProsRoom Cleanliness, Location
Conshad now drawers
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 31, 2025
Dear DKris,
Thank you for your thoughtful feedback! We’re glad to hear that our Chelsea location provided you with great access to key areas like Madison Square Garden, Times Square, and Broadway shows. We also appreciate your comments on the room amenities and the staff. It's fantastic to know that our team made such a positive impression with their friendliness and helpfulness.
We understand your wish for more storage space in the room, and we will take your comments into consideration for future improvements. Thank you again for your kind words, and we look forward to welcoming you back for another great stay!
Sincerely,
CC - Guest Relations Manager
CC - Guest Relations Manager
Good location for NYC
Overall Experience
5.0
/
5
PostedMarch 31, 2025
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Age:35-49
Traveler Type:Leisure
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
4.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Good location, easy access to subway and can go uptown/downtown easily. Small room, but that's expected and reasonable size for NYC.
ProsRoom Cleanliness, Location
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 31, 2025
Dear Bn7310,
Thank you for your feedback! We're glad to hear that you found the location convenient with easy access to the subway, making it easy to explore both uptown and downtown. We understand that space can be limited in NYC, but we’re happy to know the room size met your expectations.
We appreciate your comments and hope to welcome you back for another great stay!
Sincerely,
CC - Guest Relations Manager
CC - Guest Relations Manager
Mr Haroon Shahid
Overall Experience
5.0
/
5
PostedMarch 31, 2025
Share:
Age:18-24
Traveler Type:Leisure
Check Out Date:2025-03-14
Reason for Visit:Holiday
Next Destination:Istanbul
Travel Tips:Family rooms are great.
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Good hotel with great staff. The family rooms are great
Check Out Date:2025-03-14
Reason for Visit:Holiday
Next Destination:Istanbul
Travel Tips:Family rooms are great.
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 31, 2025
Dear Hs777,
Thank you for your feedback! We're glad to hear that you had a positive experience and enjoyed the family rooms. It's great to know our staff made a good impression as well.
We appreciate your kind words and look forward to welcoming you and your family back in the future!
Sincerely,
CC - Guest Relations Manager
CC - Guest Relations Manager
Mr Haroon Shahid
Overall Experience
5.0
/
5
PostedMarch 31, 2025
Share:
Age:18-24
Traveler Type:Leisure
Check Out Date:2025-03-15
Reason for Visit:Holiday
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Really nice hotel with good staff. I would highly recommend this hotel.
Check Out Date:2025-03-15
Reason for Visit:Holiday
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 31, 2025
Dear Hs777,
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience and that you would highly recommend our hotel.
We truly appreciate your recommendation and look forward to welcoming you back for another great stay!
Sincerely,
CC - Guest Relations Manager
CC - Guest Relations Manager
Excellent location and welcoming staff
Overall Experience
5.0
/
5
PostedMarch 29, 2025
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Age:50-64
Traveler Type:Leisure
Reason for Visit:Family trip
Next Destination:Spain, Rome
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
The location of the hotel was perfectly located. The rooms were clean and comfortable
Reason for Visit:Family trip
Next Destination:Spain, Rome
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 30, 2025
Dear Debra,
Your 5-star review truly means the world to us!
We are delighted that we could contribute to an enjoyable stay and will continue to strive for excellence to accommodate guests like you. We eagerly await your return for another outstanding experience.
Warm regards,
ES
Guest Relations Manager
ES
Guest Relations Manager
Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 29, 2025
Thank you for your amazing feedback. We hope to welcome you back soon for another awesome stay!
MSG
Overall Experience
5.0
/
5
PostedMarch 28, 2025
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Age:50-64
Traveler Type:Leisure
Reason for Visit:go to MSG
Next Destination:Sunny
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
4.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Clean, great staff and close to MSG. Can’t beat it. Coffee and water always available.
Reason for Visit:go to MSG
Next Destination:Sunny
ProsRoom Cleanliness, Location, recognition for ihg rewards club members
Consstreet noise
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 29, 2025
Tammy,
Thank you for your amazing feedback. We hope to welcome you again soon for another amazing stay!
Thank you for your amazing feedback. We hope to welcome you again soon for another amazing stay!
Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 28, 2025
Dear Timmy,
We're glad you enjoyed your stay and found the location convenient! It's great to hear that our staff and amenities met your expectations. We hope to welcome you back soon!
Sincerely,
CC - Guest Relations Manager
CC - Guest Relations Manager
Good experience
Overall Experience
4.0
/
5
PostedMarch 26, 2025
Share:
Age:50-64
Traveler Type:Leisure
Reason for Visit:Short stay before train trip.
Next Destination:London,UK.
Staff and Service
5.0
/
5
Room and Comfort
4.0
/
5
Value
4.0
/
5
Room Cleanliness
4.0
/
5
Sleep Quality
4.0
/
5
Food & Beverage
3.0
/
5
Able to Relax
4.0
/
5
Yes, I recommend this property.
I really appreciated the service,& a nice , positive experience staying at hotel nearby penn station. I flew in from London, with no prior reservation, they took me in& gave me good service.
Reason for Visit:Short stay before train trip.
Next Destination:London,UK.
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members
ConsFacilities
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 26, 2025
Dear Justin #,
Thank you for your kind words! We're delighted to hear that you had a positive experience and received great service, especially after a long journey from London. Providing a welcoming and accommodating stay for our guests is always our priority. We hope to host you again on your next visit!
Sincerely.
CC - Guest Relations Manager
CC - Guest Relations Manager
Great location and amazing staff
Overall Experience
5.0
/
5
PostedMarch 25, 2025
Share:
Age:25-34
Traveler Type:Leisure
Reason for Visit:City sightseeing
Next Destination:Madeira, Portugal
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
4.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
4.0
/
5
Able to Relax
4.0
/
5
Yes, I recommend this property.
We enjoyed our stay here. The staff was super helpful and responsive, especially Steven! The location is great, the subway is a short 5 min walk away, 30 min walk to the Times Square, St. Patrick’s cathedral (15 min away both locations if you prefer subway), Chelsey Market. Also we enjoyed the view of the Empire State Building from our window.
The beds and pillows were comfy enough to rest after a day filled with sightseeing and the overall cleanliness of the room was great. We spent 4 night here.
We really enjoyed the fact that you can drop off your luggage prior the check in and start exploring the city. They can also keep your luggage after you check out.
The only surprise was the size of the room and bathroom. The room tightly fit 2 Full beds and we are a family of 4. But this didn’t affect our rest time or overall impression of the stay. Just something to consider and be prepared.
We would love to come back.
The beds and pillows were comfy enough to rest after a day filled with sightseeing and the overall cleanliness of the room was great. We spent 4 night here.
We really enjoyed the fact that you can drop off your luggage prior the check in and start exploring the city. They can also keep your luggage after you check out.
The only surprise was the size of the room and bathroom. The room tightly fit 2 Full beds and we are a family of 4. But this didn’t affect our rest time or overall impression of the stay. Just something to consider and be prepared.
We would love to come back.
Reason for Visit:City sightseeing
Next Destination:Madeira, Portugal
ProsRoom Cleanliness, Location
Conssize of the room and bathroom
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 25, 2025
Dear Alina,
Thank you for your thoughtful review! We're delighted to hear that you had a great stay and found our staff, especially Steven, to be helpful and responsive. It’s wonderful that our location made it easy for you to explore the city and that you enjoyed the view of the Empire State Building from your room.
We appreciate your feedback about the room size, as space can be limited in the city, but we’re glad it didn’t impact your overall experience. It’s great to know you’d love to return, and we look forward to welcoming you back in the future!
Sincerely,
CC - Guest Relations Manager
CC - Guest Relations Manager
