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Holiday Inn Cookeville
REVIEWS
Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Ratings summary
Overall Experience
4.4
/
5
Rating breakdown 459 reviews
5 Stars
309
4 Stars
79
3 Stars
27
2 Stars
29
1 Star
15
based on 459 reviews
394 out of 45088%recommend this property.
Staff and Service
4.5
/
5
Room and Comfort
4.4
/
5
Value
4.2
/
5
Room Cleanliness
4.7
/
5
Sleep Quality
4.4
/
5
Food & Beverage
4.1
/
5
Able to Relax
4.4
/
5
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Product ReviewsWrite a review
Great stay
Overall Experience
5.0
/
5
PostedApril 13, 2025
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Age:50-64
Traveler Type:Leisure
Reason for Visit:Vacation
Next Destination:North Carolina
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Clean, UTD, and staff was amazing. Loved the rooftop lounge!!!! Easy interstate access. Stayed on 5 floor which was very nice. Greeted with smile and professionalism. Will definitely stay again!!!!
Reason for Visit:Vacation
Next Destination:North Carolina
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onApril 14, 2025
Dear Kimmie,
We're thrilled you enjoyed your stay at Holiday Inn Cookeville. It's great that our friendly team and 1091 Rooftop Restaurant enhanced your experience. Thank you for sharing your feedback with us, and we look forward to welcoming you back for another great stay.
We're thrilled you enjoyed your stay at Holiday Inn Cookeville. It's great that our friendly team and 1091 Rooftop Restaurant enhanced your experience. Thank you for sharing your feedback with us, and we look forward to welcoming you back for another great stay.
Great Time
Overall Experience
5.0
/
5
PostedApril 11, 2025
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Age:25-34
Traveler Type:Leisure
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
This is our second time here, the rooms are great and the restaurant upstairs adds a nice touch after traveling to get a great meal without having to get back in the car. TV has plenty of channels and the rooms are very quiet
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onApril 12, 2025
From our quiet accommodations to our tasty food, we're delighted to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating, and we hope to see you again soon.
Good experience during a storm.
Overall Experience
5.0
/
5
PostedApril 4, 2025
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Age:50-64
Traveler Type:Leisure
Reason for Visit:Storm night.
Next Destination:Unknown
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
4.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
4.0
/
5
Food & Beverage
5.0
/
5
Able to Relax
4.0
/
5
Yes, I recommend this property.
You were able to accommodate us eith a room and a place to park our camper during a storm. Ally the associate was very welcoming and helpful assisting me with a handicapped shower chair that I greatly appreciated.
Reason for Visit:Storm night.
Next Destination:Unknown
ProsRoom Cleanliness
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onApril 7, 2025
Dear Lele,
At Holiday Inn Cookeville, we strive to go above and beyond for all our guests, and we're thrilled that we were able to warmly welcome you during the storm. It's terrific that our team members made a great impression on you as well, and we will share your kind words with Ally. Your kind words are greatly appreciated, and we hope you'll consider returning for another splendid stay in the future.
At Holiday Inn Cookeville, we strive to go above and beyond for all our guests, and we're thrilled that we were able to warmly welcome you during the storm. It's terrific that our team members made a great impression on you as well, and we will share your kind words with Ally. Your kind words are greatly appreciated, and we hope you'll consider returning for another splendid stay in the future.
Newer hotel, very clean and convenient to interstate and restaurants.
Overall Experience
3.0
/
5
PostedMarch 29, 2025
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Age:50-64
Traveler Type:Combined Business and Leisure
Reason for Visit:business & leisure
Staff and Service
3.0
/
5
Room and Comfort
1.0
/
5
Value
3.0
/
5
Room Cleanliness
4.0
/
5
Sleep Quality
1.0
/
5
Food & Beverage
3.0
/
5
Able to Relax
1.0
/
5
Yes, I recommend this property.
We have stayed here a couple of times and it is a newer hotel. Clean and convenient. I warn you ahead of time to request a room NOT under the restaurant!!!!
Reason for Visit:business & leisure
ProsRoom Cleanliness, Location
Consrooms located under top floor restaurant
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onApril 1, 2025
Thanks for your feedback! We're so glad our convenience and cleanliness made such an impact on you and your experience. We appreciate your feedback and hope to welcome you back for another overall great stay!
Noisy room
Overall Experience
2.0
/
5
PostedMarch 24, 2025
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Age:50-64
Traveler Type:Business
Check Out Date:2025-03-20
Reason for Visit:Business
Staff and Service
3.0
/
5
Room and Comfort
2.0
/
5
Value
4.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
1.0
/
5
No, I do not recommend this property.
My room was 5 rooms down from the elevator on the 2nd floor. There were loud mechanical noises every time either elevator car operated. It kept waking me up until elevator traffic died down after 2am. I am not prone to noises bothering me and I had a loud sound machine going in my room. This was ridiculous!
Check Out Date:2025-03-20
Reason for Visit:Business
ProsRoom Cleanliness, Location
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 26, 2025
We're sincerely sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any noise concerns during your visit. Your frustration is understandable and we will be sure to discuss your concerns internally so that improvements can be made where necessary. Thank you and we hope to see you again soon.
Absolutely sparkling!
Overall Experience
5.0
/
5
PostedMarch 20, 2025
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Age:50-64
Traveler Type:Business
Reason for Visit:Business at Hyundai of Cookeville
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Such a nice hotel! Sparkling everywhere! Super friendly and helpful staff!
Reason for Visit:Business at Hyundai of Cookeville
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 21, 2025
Dear Belinda,
It was such a pleasure to welcome you to Holiday Inn Cookeville! Our team will be thrilled to know that they played a pivotal role in your experience with us, and we appreciate you mentioning the high standards of cleanliness we adhere to. Thank you for your perfect rating, and we hope you return soon!
It was such a pleasure to welcome you to Holiday Inn Cookeville! Our team will be thrilled to know that they played a pivotal role in your experience with us, and we appreciate you mentioning the high standards of cleanliness we adhere to. Thank you for your perfect rating, and we hope you return soon!
Fabulous home away from home!
Overall Experience
5.0
/
5
PostedMarch 18, 2025
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Age:50-64
Traveler Type:Business
Reason for Visit:Business
Next Destination:Wake Forest will be my next stay.
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
5.0
/
5
Able to Relax
5.0
/
5
Yes, I recommend this property.
Excellent staff, clean rooms, entrance and hallway. Almost like being home. I recommend IHG experience to everyone. I book online and check in online so the front desk takes mere seconds to complete. It truly is almost home.
Reason for Visit:Business
Next Destination:Wake Forest will be my next stay.
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 18, 2025
Dear Tommy,
Your perfect rating and kind review are greatly appreciated! We're pleased you enjoyed our clean, comfortable rooms, and your compliments will be passed on to our team. We hope to see you again soon at Holiday Inn Cookeville for another seamless experience!
Your perfect rating and kind review are greatly appreciated! We're pleased you enjoyed our clean, comfortable rooms, and your compliments will be passed on to our team. We hope to see you again soon at Holiday Inn Cookeville for another seamless experience!
Great stay!
Overall Experience
4.0
/
5
PostedMarch 15, 2025
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Age:35-49
Traveler Type:Leisure
Reason for Visit:Leisure
Next Destination:Folly Beach, SC
Staff and Service
4.0
/
5
Room and Comfort
4.0
/
5
Value
4.0
/
5
Room Cleanliness
4.0
/
5
Sleep Quality
4.0
/
5
Food & Beverage
4.0
/
5
Able to Relax
4.0
/
5
Yes, I recommend this property.
Our stay was nice, room was comfortable, clean, had everything we needed. The pool was small but nice and the hours were good! Wish they had a complimentary breakfast though. Bathroom was nice, just don’t like that you have to step in the shower to turn it on and adjust temp.
Reason for Visit:Leisure
Next Destination:Folly Beach, SC
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members
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Posted byHotel Staff
Additional information about Americas could not be loaded.
onMarch 16, 2025
Thank you for sharing your feedback! We’re glad to hear our clean, comfortable environment helped make your stay so enjoyable. We also appreciate your suggestion and will take it into consideration as we look to improve our guest experience. We hope to have the opportunity to welcome you back to Holiday Inn Cookeville soon for another great stay!
