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Holiday Inn 尼亚加拉大瀑布
评论
产品评论
我们收到的每条评论和评分都会经过核实，确保我们只显示真正入住过我们酒店的客人所提供的评论。
评级小结
总体评级:
3.9
分，总分为
5
评级快照 (3,002 条评论）
5 星
1,432
4 星
686
3 星
361
2 星
254
1 星
269
根据 3,002 条评论
2,121 分，总分为 2,75077%的评论者会将该酒店推荐给一位朋友
员工与服务:
4.2
分，总分为
5
客房与舒适度:
3.9
分，总分为
5
性价比:
3.8
分，总分为
5
酒店清洁度:
4.0
分，总分为
5
睡眠质量:
4.1
分，总分为
5
餐饮:
3.6
分，总分为
5
氛围轻松:
3.9
分，总分为
5
高级筛选
点击筛选标准来调整您的结果。
产品评论评论该产品
Walking distance to attractions
总体评级:
5.0
分，总分为
5
日期：2025年5月8日
共享本评论:
员工与服务:
5.0
分，总分为
5
客房与舒适度:
5.0
分，总分为
5
性价比:
4.0
分，总分为
5
酒店清洁度:
5.0
分，总分为
5
睡眠质量:
5.0
分，总分为
5
餐饮:
2.0
分，总分为
5
氛围轻松:
5.0
分，总分为
5
您会将该酒店推荐给一位朋友吗? 是
Excellent front desk staff. Eager to help during late night too. Helping with near by attractions
出行理由:Gateway
优点: Room Cleanliness, Location, Atmosphere, Facilities, recognition for ihg rewards club members
谢谢! 您已经成功提交了您对该评论的意见。
发表评论
意见 (1)
意见 (1)发表评论
Hotel Staff
无法上载有关 Americas 的附加信息。
已发布 2025年5月9日
Satyen
Thank you for taking the time to let us know about your experience. We are happy to know the front desk staff was eager to help but we wish we could have provided better hospitality in the food and beverage area. We hope you give us another opportunity to serve you while visiting Niagara Falls.
Until then, safe travels.
Wendy P
General Manger
General Manger
Great Stay
总体评级:
5.0
分，总分为
5
日期：2025年4月28日
共享本评论:
员工与服务:
5.0
分，总分为
5
客房与舒适度:
5.0
分，总分为
5
性价比:
5.0
分，总分为
5
酒店清洁度:
5.0
分，总分为
5
睡眠质量:
5.0
分，总分为
5
餐饮:
4.0
分，总分为
5
氛围轻松:
5.0
分，总分为
5
您会将该酒店推荐给一位朋友吗? 是
We had a wonderful stay at this hotel. It was clean, comfy and the people were friendly.
离店日期:2025-04-27
优点: Room Cleanliness, Location
谢谢! 您已经成功提交了您对该评论的意见。
Disappointing Stay
总体评级:
2.0
分，总分为
5
日期：2025年4月26日
共享本评论:
年龄:35-49
旅行类型:休闲
出行理由:death in the family
下一目的地:South Africa
员工与服务:
5.0
分，总分为
5
客房与舒适度:
2.0
分，总分为
5
性价比:
2.0
分，总分为
5
酒店清洁度:
3.0
分，总分为
5
睡眠质量:
3.0
分，总分为
5
餐饮:
3.0
分，总分为
5
氛围轻松:
3.0
分，总分为
5
您会将该酒店推荐给一位朋友吗? 否
I expect more from a global brand hotel. The overall condition of the property was well below what I was expecting. And the additonal charges for parking and a sky line view was a joke.
出行理由:death in the family
下一目的地:South Africa
优点: Location, recognition for ihg rewards club members
不足: Room Cleanliness, Atmosphere, Facilities, paid parking
谢谢! 您已经成功提交了您对该评论的意见。
发表评论
意见 (1)
意见 (1)发表评论
Hotel Staff
无法上载有关 Americas 的附加信息。
已发布 2025年4月28日
Nathan
On behalf of our team, we apologize that we fell short of your expectations. We continue to improve and update our hotel and within weeks we will be putting the finishing touches on the first four floors of guestrooms. The parking, although managed by a third-party, is discounted for our guests and we have made sure that any parking fees are in-line with other downtown markets, local businesses and municipalities that charge for parking.
We hope you continue to choose the IHG brand for your future overnight accommodatiions.
Thank you, and again, our sincere apologies.
Wendy P
General Manager
General Manager
Excellent stay
总体评级:
5.0
分，总分为
5
日期：2025年4月24日
共享本评论:
员工与服务:
5.0
分，总分为
5
客房与舒适度:
5.0
分，总分为
5
性价比:
4.0
分，总分为
5
酒店清洁度:
5.0
分，总分为
5
睡眠质量:
5.0
分，总分为
5
餐饮:
5.0
分，总分为
5
氛围轻松:
5.0
分，总分为
5
您会将该酒店推荐给一位朋友吗? 是
The staff is very welcoming. The bed is very comfortable. The restaurant is good.
We parked our car and walked to everything in the area. A perfect location.
Plan to be at this location a minimum of two nights.
We parked our car and walked to everything in the area. A perfect location.
Plan to be at this location a minimum of two nights.
出行理由:Leisure
下一目的地:Maine
优点: Room Cleanliness, Location, recognition for ihg rewards club members
谢谢! 您已经成功提交了您对该评论的意见。
Good stay overall
总体评级:
4.0
分，总分为
5
日期：2025年4月20日
共享本评论:
年龄:35-49
旅行类型:休闲
离店日期:2025-04-11
出行理由:Leasure travel with family
下一目的地:Paris, France
员工与服务:
5.0
分，总分为
5
客房与舒适度:
3.0
分，总分为
5
性价比:
4.0
分，总分为
5
酒店清洁度:
4.0
分，总分为
5
睡眠质量:
3.0
分，总分为
5
餐饮:
1.0
分，总分为
5
氛围轻松:
4.0
分，总分为
5
您会将该酒店推荐给一位朋友吗? 是
I had 2 issues on this stay - one of which I reported on the front desk
1. AC thermostat and broken socket -
AC power socket board was broken , unusual to see something like that.
I didn't realise that temperature set to 75 and suddenly woke up to warm /sweaty. Unlike other places, thermostat is not on wall and no note nearby so I had to reach front desk to find. They helped anyway however, I expect a note or display would help on thermostat.
2. Unusually , the toilet flush lever is so tight that my 6 yr old can't use on his own. I had to help. I forgot to mention on checkout when we're rushing out after 1-night stay
1. AC thermostat and broken socket -
AC power socket board was broken , unusual to see something like that.
I didn't realise that temperature set to 75 and suddenly woke up to warm /sweaty. Unlike other places, thermostat is not on wall and no note nearby so I had to reach front desk to find. They helped anyway however, I expect a note or display would help on thermostat.
2. Unusually , the toilet flush lever is so tight that my 6 yr old can't use on his own. I had to help. I forgot to mention on checkout when we're rushing out after 1-night stay
离店日期:2025-04-11
出行理由:Leasure travel with family
下一目的地:Paris, France
优点: Amenities, Atmosphere, Room Cleanliness, Facilities, Location, Recognition for IHG® Rewards Club Members
谢谢! 您已经成功提交了您对该评论的意见。
发表评论
意见 (1)
意见 (1)发表评论
Hotel Staff
无法上载有关 Americas 的附加信息。
已发布 2025年4月28日
KalyanG
Thank you for your feedback and review. On behalf of our entire team, we apologize that your experience was not up to our ususal standards. We will make sure these issues have been addressed and appreciate that you took the time to bring them to our attention.
We hope you give us another chance to show you this was an exception.
Stay safe and again, our apologies.
Wendy P
General Manager
General Manager
Proximity to Niagara Falls is fantastic!!!
总体评级:
3.0
分，总分为
5
日期：2025年4月20日
共享本评论:
年龄:35-49
旅行类型:休闲
出行理由:Niagara Falls visit
下一目的地:Texas
员工与服务:
4.0
分，总分为
5
客房与舒适度:
3.0
分，总分为
5
性价比:
4.0
分，总分为
5
酒店清洁度:
4.0
分，总分为
5
睡眠质量:
4.0
分，总分为
5
餐饮:
4.0
分，总分为
5
氛围轻松:
4.0
分，总分为
5
您会将该酒店推荐给一位朋友吗? 是
We came for Niagara Falls and this hotel was within walking distance. A member of our party has trouble walking and he was still able to make the short trek. We had some minor issues with the room but hopefully after having let them know about the issues they will be resolved for the next person. Anchor Bar was nice and food was great!
出行理由:Niagara Falls visit
下一目的地:Texas
优点: Location
不足: Amenities
谢谢! 您已经成功提交了您对该评论的意见。
发表评论
意见 (1)
意见 (1)发表评论
已发布 2025年4月28日
Hi Brandonw747,
Thank you for staying at the Holiday Inn Niagara Falls State Park Entry. We appreciate you as an IHG One Rewards Platinum Elite member.
While our hotel is celebrated for its modern and well-maintained facilities, I am sorry that we missed the mark this time. I have shared your comments with our hotel team, and I am confident they will use them for future improvements.
We hope to be your reliable choice in the future.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
Great location!!
总体评级:
5.0
分，总分为
5
日期：2025年4月20日
共享本评论:
年龄:35-49
旅行类型:休闲
出行理由:Family vacation
下一目的地:Ocean City, MD
员工与服务:
5.0
分，总分为
5
客房与舒适度:
5.0
分，总分为
5
性价比:
5.0
分，总分为
5
酒店清洁度:
5.0
分，总分为
5
睡眠质量:
5.0
分，总分为
5
餐饮:
5.0
分，总分为
5
氛围轻松:
5.0
分，总分为
5
您会将该酒店推荐给一位朋友吗? 是
Perfect location to visit the park. Beds were comfy and the shower was hot. Staff was friendly and knowledgeable.
出行理由:Family vacation
下一目的地:Ocean City, MD
优点: Location, recognition for ihg rewards club members
谢谢! 您已经成功提交了您对该评论的意见。
发表评论
意见 (1)
意见 (1)发表评论
Hotel Staff
无法上载有关 Americas 的附加信息。
已发布 2025年4月29日
Becky
Thank you for taking the time to share your experience. We are happy to see that you enjoyed our comfy beds, proximity to Niagara Falls and our friendly, knowlegable staff. We hope to have many more chances to host you while visiting Niagara Falls.
Safe travels.and visit again soon.
Wendy P
General Manager
General Manager
Perfect stay
总体评级:
4.0
分，总分为
5
日期：2025年4月19日
共享本评论:
员工与服务:
5.0
分，总分为
5
客房与舒适度:
5.0
分，总分为
5
性价比:
3.0
分，总分为
5
酒店清洁度:
5.0
分，总分为
5
睡眠质量:
4.0
分，总分为
5
餐饮:
4.0
分，总分为
5
氛围轻松:
4.0
分，总分为
5
您会将该酒店推荐给一位朋友吗? 是
Exellent place to stay and rest and the location is just super. Would reccomend it definetly.
出行理由:Vacation
下一目的地:Italy
优点: Room Cleanliness, Location, Atmosphere, recognition for ihg rewards club members
谢谢! 您已经成功提交了您对该评论的意见。
发表评论
意见 (1)
意见 (1)发表评论
Hotel Staff
无法上载有关 Americas 的附加信息。
已发布 2025年4月29日
Edgaras
Thank you for taking the time to share your feedback. We are happy to know you enjoyed our location and that you recommend our hotel. Our goal is to have your return as our guest so we can provide you with service and accommodations that deserve 5 / 5.
Safe travels and return soon.
Wendy P
General Manager
General Manager
