My recent stay here truly embodied what hospitality means!
I flew in from Guangzhou in the early morning and arrived at the hotel well before check-in time. Spotting my IHG membership, the staff seated me in the lobby bar. To my delight, the room was ready before noon. The front desk made my early arrival a breeze.
The hotel's noodle bar was a highlight. Their Sichuan noodles were perfectly spicy and super tasty. The bowl was literally bigger than my face! There were also great offerings during happy hour. I expected basic snacks, but the hotel offered real dishes. I loved how the staff kept refilling the dumpling baskets before they emptied.
What really stood out was how they followed up. Annie called me a few hours after I checked out to ask if everything was okay. I could truly sense the hotel's earnest emphasis on customers' experiences.
The rooms were quiet and well-cleaned, even those facing the exhibition center. I will definitely stay here again if I go to Chengdu again. This place sets a high bar for other Holiday Inns.
离店日期:2025-03-22
出行理由:Business and Leisure
下一目的地:Karuizawa
优点: Amenities, Room Cleanliness, Facilities, Location, Recognition for IHG® Rewards Club Members
尊敬的宾客,您好! 感谢您入住世纪城假日酒店,非常感谢您对我们酒店的高度评价。能让您觉得物超所值,我们倍感荣幸。酒店一直致力于为宾客提供优质的服务,能得到您对服务态度的认可,是对我们最大的鼓励。我们所处的位置交通便利,就是希望能为您的出行带来便捷。为您延时退房,也是想让您的入住更加舒心自在。您的满意是我们前进的动力,我们会继续努力提升服务品质,期待您再次光临,为您带来更美好的入住体验!祝您生活愉快,万事顺遂! Cathryn Shi 酒店经理
Dear guest, Thank you very much for your compliment! We are very glad to hear that you are satisfied with our pre-communication and preparation.Our team has been working hard to provide guests with better service and experience. We will continue to maintain and improve our services to ensure that every guest has a pleasant stay. Looking forward to your next visit! If you have any other needs or suggestions, please feel free to let us know. Best regards, Cathryn Shi Hotel Manager
Happy to hv upgrade to a big suite room with good quality coffee capsules serve in Holiday Inn. Great variety food serve at the happy hour in the evening and especially a good coffee served in the breakfast
出行理由:Business
下一目的地:Wuhan
优点: Room Cleanliness, recognition for ihg rewards club members
Dear Steve, Thank you for staying at Chengdu Holiday Inn Century City.We are so glad to hear that you were happy with the upgrade to a big suite room and the good quality coffee capsules in Holiday Inn. It's also great to know that you enjoyed the great variety of food at the happy hour in the evening and the good coffee served at breakfast.Thank you for your kind words and we look forward to serving you again in the future. Best regards, Cathryn Shi Hotel Manager
Definitely would recommend this hotel to anyone traveling to HKG. Convenient location, and accessible to all types of options from shopping to eating and everything between.The hotels staff & service is warm and genuine. Looking forward to my next trip and stay at “Holiday Inn Golden Mile”
离店日期:2024-04-24
出行理由:Transit & visiting HKG
下一目的地:Guangzhou voco Shifu
优点: Room Cleanliness, Facilities, Location, Recognition for IHG® Rewards Club Members, proactive and attention to detail
Dear Guest, We are extremely delighted to receive your highly positive recommendation! We are very happy to know that you found our hotel convenient, with a great location that offers a wide range of shopping, dining, and other options. We are also pleased to hear that you were impressed with the warmth and genuineness of our staff and service. Your feedback is very valuable to us as it will be driving us to continue providing excellent experiences for our guests. We look forward to welcoming you back for your next trip and stay at Holiday Inn Century City, We will ensure to maintain and enhance our standards to meet your expectations once again. Thank you for your kind words and support! Best regards, Cathryn Shi Hotel Manager